Terms & Conditions

Terms & Conditions

Last Updated: October 7, 2025

Welcome to Southern Spices. By accessing or using our website or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our site.

If you do not agree with these Terms, you may not access or use our services.

1. Company Information

Southern Spices
21, Greams Lane, Off Greams Road,
Chennai, Tamil Nadu 600006, India
Email: southernspices@gmail.com

2. General Terms

  • By using this website, you represent that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the website.

3. Products & Services

  • All products are described and displayed as accurately as possible. However, colors, packaging, and sizes may slightly vary due to lighting or screen settings.

  • We reserve the right to modify, discontinue, or update any product at any time without notice.

  • All products are subject to availability. If an item is out of stock, we will inform you via email or phone.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to modify prices without prior notice.

  • Payments must be made through secure payment gateways available on our website.

  • Orders are confirmed only upon successful payment receipt.

5. Shipping & Delivery

  • We strive to process and dispatch all orders within the specified timeline mentioned on the product page.

  • Delivery times may vary depending on your location and external factors beyond our control (such as courier delays, holidays, or weather conditions).

  • For more details, please refer to our Shipping Policy.

6. Returns, Replacements & Refunds

  • Due to the perishable nature of our products (if applicable), returns may not always be possible.

  • In case of damaged, defective, or missing items, please contact us within 48 hours of delivery with photos and order details.

  • Refunds or replacements will be processed after verification as per our Return Policy.

7. Intellectual Property

  • All content on this website, including text, images, logos, and product descriptions, is the property of Southern Spices and is protected under applicable copyright and trademark laws.

  • You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.

8. Limitation of Liability

  • Southern Spices shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • We are not responsible for delays or failures due to circumstances beyond our reasonable control.

9. Privacy Policy

Your privacy is important to us. All personal information provided by you is handled in accordance with our Privacy Policy.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

11. Contact Us

For any questions, concerns, or feedback, please contact:
Southern Spices
📍 21, Greams Lane, Off Greams Road, Chennai, Tamil Nadu 600006, India
📧 southernspices@gmail.com